We accept returns or exchanges within 14 days upon delivery. If 14 days have gone by since you received purchase, unfortunately we CAN NOT offer you a refund or exchange.
Return shipping is the responsibility of the buyer.
To be eligible for a return, your item must be unused and in the same condition that you received it. If the item is not in its original condition, appears to be worn or washed, or SMELLS like smoke/foul odor, your return will NOT be accepted.
We do not accept products that are intimate such as under garments and bathing suits.
Additional non-returnable items:
Clearance & Sale items. If you used a sales code then the item is considered a sale item.
Clearance & sale items are final sale and cannot be refunded.
PLEASE make sure your name used to order and the ORDER NUMBER IS ON THE OUTSIDE of package when returning.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
Please allow a few days after for us to process the return after we receive it. If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
To exchange, simply purchase the item/size desired from the website (before its gone) and ship back the other item. We will refund you once its received.
If you have questions, send us an email at email@example.com and send your item to: 311 SE Daisy Lane Trenton Missouri US 64683.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.
To return your product, you should mail your product to: 311 SE Daisy Lane Trenton Missouri US 64683
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.